Terms, Shipping, Returns
Overview
This website is operated by Cue Armour. By accessing or purchasing from our site, you agree to be bound by these Terms of Service. These terms apply to all users, including browsers, customers, and merchants.
We reserve the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of those changes.
Products & Orders
All products are subject to availability. We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion.
We make every effort to ensure product descriptions, pricing, and images are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
Pricing & Payment
All prices are listed in the applicable currency and are subject to change without notice. Payment must be completed at checkout.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
Shipping
We aim to deliver quickly and reliably:
- USA: 3–4 business days (door-to-door)
- International: 7–8 business days (door-to-door)
Delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.
Customs & Duties
For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer. Cue Armour is not responsible for delays or additional charges caused by customs.
Returns & Exchanges
Cue Armour products are built for performance and quality. We do not operate an open return policy.
Returns are accepted only if:
- The product has a manufacturing defect, or
- The wrong item was received
To request a return, contact us within 7 days of delivery with:
- Order number
- Description of the issue
- Supporting photos (if applicable)
Important Notes
- Items must be unused and in original condition
- We do not accept returns for:
- Incorrect size selection
- Change of mind
- General wear or misuse
- Products that have been washed, dried, or handled not in accordance with care instructions
Intellectual Property
All content on this website—including logos, images, text, and designs—is the property of Cue Armour and may not be used, reproduced, or distributed without permission.
Limitation of Liability
Cue Armour is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Use of our products is at your own risk.
Governing Law
These Terms of Service are governed by applicable international commercial standards and laws relevant to our operations.
Contact
For any questions regarding these Terms, please contact us through our website.